Terra Dotta regularly deploys in-app announcements to select administrative users. Here is an example of an in-app announcement:
Who Can See In-App Announcements?
The Help Center is available to logged-in administrative users in the following permission group(s):
| Product | Permission Group(s) |
|---|---|
| Agreements | Agreements Administrators |
| AlertTraveler® | AlertTraveler |
| ISSS 1.0 | Facilitators or System Administrators |
| Engage | Facilitators or System Administrators |
| Study Abroad | Facilitators or System Administrators |
| Travel Registry | Travel Admin |
Note: To receive in-app announcements and updates about a specific product, the product in question must be installed on your site.
Troubleshooting
Q: Why don't I receive announcement pop-up messaging? Why am I not alerted of releases?
A: News of Terra Dotta's updates and release information appears on your site via in-app messaging. Those messages are displayed to members of the groups listed above. If someone is not receiving those in-app messages, they should talk to their office's primary admin about being added to the listed permission groups so that they receive in-app messaging in the future.
Q: I dismissed the in-app message. How can I access the information again?
A: The information provided in the in-app message should also be available in the Resource Center