• Terra Dotta Support Portal plus icon minus icon
  •   OverviewThe Terra Dotta Support Portal offers our client community the ability to ask questions, seek assistance, locate instructional resources, and offer valuable feedback to help drive the cre... See more
  • How to Submit a Support Request plus icon minus icon
  • OverviewAfter fully completing the Terra Dotta implementation, a client is considered to have gone "live" with the software. As live clients continue forward with their use of Terra Dotta, they may... See more
  • How to Update a Support User plus icon minus icon
  • Overview The Terra Dotta Support Portal offers clients who've been set up as Support users a full range of access to Knowledgebase articles, community forums, and more.  This article covers the fo... See more
  • How to Receive In-App Announcements and Updates plus icon minus icon
  • In-App Announcements and Updates Terra Dotta regularly deploys in-app announcements to select administrative users. Here is an example of an in-app announcement: These messages are deployed to mem... See more
  • How to Access the Resource Center Within your Site plus icon minus icon
  • Overview The Resource Center is an in-app help and communication center visible to certain administrative users (see details below). It allows these administrative users to access a variety of supp... See more