- Sophisticated Facility Security - Security cameras, keycard entrances
- 24 x 7 x 365 NOC Personnel
- Redundant Power Feeds
- Redundant UPS system for conditioned and consistent power, backed by diesel generators
- Redundant network access points and multiple backbone providers
Software and Data Storage Configuration
Backup, Recovery and Availability
The Software and the Site will be available for normal use at least 99.7% of the time, 24 x 7 x 365, excluding scheduled maintenance.
Transfer of data files to and from Terra Dotta servers for student information systems (SIS), HR or other data integration purposes is done via SSH using SFTP or SCP, which is an industry-standard, secure protocol for file transfer. Uploaded data files are accessed, processed and then deleted from the account-restricted SSH receiving folders.
Terra Dotta uses BitVise WinSSHD as our SSH server. The customer may choose any compatible SSH client for their connection. The recommended, preferred method for authentication is by shared key, which must be provided to Terra Dotta from the client software.
Our network is equipped with Alert Logic Threat Manager, a network-based IDS (intrusion detection service), to identify and respond to any threats and scan for system vulnerabilities.