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The Knowledgebase

How to Receive In-App Announcements and Updates

In-App Announcements and Updates

Terra Dotta regularly deploys in-app announcements to select administrative users. Here is an example of an in-app announcement:

These messages are deployed to members of the following permission groups:

Agreements: 

  • Agreements Administrators 

AlertTraveler®: 

  • AlertTraveler

ISSS: 

  • Facilitators
  • System Administrators

Engage:

  • Facilitators
  • System Administrators

Study Abroad:

  • Facilitators
  • System Administrators

Travel Registry: 

  • Travel Admin

Note: To receive in-app announcements and updates about a specific product, the product in question must be installed on your site. 

 

 

Troubleshooting

Q: Why don't I receive announcement pop-up messaging? Why am I not alerted of releases?

A: News of Terra Dotta's updates and release information appears on the site via in-app messaging. Those messages are displayed to members of the groups listed above. If someone is not receiving those in-app messages, they should talk to their office's primary admin about being added to the listed groups so that they receive in-app messaging in the future. 

 

Q: I dismissed the in-app message. How can I access the information again?

A: The information provided in the in-app message should also be available in the Resource Center