For an index of Engage articles, return to the Engage Table of Contents. This article discusses the following topics related to Settings:
General
On the Settings > General page, set up the mail merge fields that are used when sending messages.
- Maps to: In the left column, use the dropdown menu to select the applicant parameter that will be used when data is merged. (Note: Due to formatting, applicant parameters of the type "Multiple Selection" cannot be used.)
- Or if parameter is empty: In the right column, enter the default text that should be used in cases where there is no data in the selected applicant parameter for a given profile. For example, a default for major could be "undeclared".
In the message builder, the merge fields can be added the text edit window in a message by either clicking on the "Merge Field" button or by typing {[name of field]}. For more information on composing an email, see Engage: Message/Template Builder.
Campaign Management
Email addresses to be used when sending emails can be set up in the Campaign Management section of settings. Click "Add Another" to add a sending email address.
- Use the radio button to select the default email address for campaigns.
- Verified email addresses that are available for sending are marked with a green check mark.
- Until an email address is verified, a paper airplane icon will appear to the right. Click on this icon to send a verification request to the email address.
- Clicking on the red trashcan icon offers the option to delete the email address.