This video discusses how to download and activate the AlertTraveler app® via the app activation material in your application.
The material will be named one of the following:
- AlertTraveler Outgoing Material
- AlertTraveler Travel Risk Material
- AlertTraveler Risk Management Material
- AlertTraveler Incoming Material
If this material is in your application, you should take the following steps:
1. Install AlertTraveler® :
Installing AlertTraveler (iOS devices)
Search the Apple App Store for AlertTraveler® by name. Once you find the app, download and install it on your iOS device.
Installing AlertTraveler (Android devices)
Search the Google Play store for AlertTraveler® by name. Once you find the app, install it on your Android device.
Note: You will not be able to log into the AlertTraveler® app until you complete Steps 2 and 3. Your institutional password is not the same as your AlertTraveler® app password.
2. Access your application from your mobile device.
Use your mobile/cellular device's web browser to access your application. You must use the same device to access your application that has the AlertTraveler® app downloaded on it. From your application, look for the material, entitled "AlertTraveler [Outgoing/Incoming/Travel Registration/Risk Management] Material"
Open the material and click the link at the bottom of the material screen that says Click here to activate AlertTraveler:
Note: The content of the material may be different, but the link should appear exactly as it does in the screenshot above.
Clicking the "Click here to activate AlertTraveler" link will open the AlertTraveler® Activation Panel:
3. Activate the AlertTraveler App®
On the activation panel, enter your mobile number in the required field, opt-in to SMS messaging (if desired), and then click "SAVE & LOGIN TO ALERTTRAVELER"
You will be directed to your app, and automatically logged-in. Once in the app, you will be prompted to grant several OS or system permissions. Allowing all permissions is important so you can stay safe and informed of potential risk while traveling.
Note: If you are unsuccessful in logging in, navigate to your Applicant Home in your application (not to be confused with your application). If you are eligible for AlertTraveler® you will have the Alert Traveler tab present on your home page:
From this tab, you can enter your phone number, opt into SMS messaging, save, and access your AlertTraveler® app activation code by click the eye icon . You can use this passcode to manually log into the AlertTraveler® app.
If this tab is not present in your Applicant home, contact your intuition so they can determine why you are not eligible for AlertTraveler®.