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The Knowledgebase

AlertTraveler®: Promotional Emails

AlertTraveler® is an add-on subscription service from Terra Dotta. It features an app for iOS and Android devices and utilizes GPS and the itineraries that are already stored in your Terra Dotta software. AlertTraveler® provides travelers with country and city intelligence, safety and security alerts, and an instant check-in option. Administrators have access to AlertTraveler® through a plug-in to their Terra Dotta software. They have the ability to view alerts, view and act on impacted travelers, and issue check-in requests. Administrators also have access to country and city intelligence.

Below are email templates to encourage users to update and use the AlertTraveler® app:

Study Abroad Sites: Email Template for Travelers

Dear [name]:

Keep connected by updating the AlertTraveler® app on your mobile device!

AlertTraveler® is a system provided by [your institution] to help keep you safe while you're traveling by alerting you about incidents and events that affect you. The AlertTraveler® app provides you with intelligence for countries and cities around the world, and is a handy reference right on your phone. This update offers an enhanced look and feel to make it even easier to stay connected, no matter where your path takes you.

Here are answers to some common questions about updating:

  • How do I update to the new version?
    If your device is configured for automatic updates, you will not need to take any additional action–the updated version will show once it's available. If your device is set to require manual updates for apps, then you will be prompted to download the updated version of the existing app. Or, if you need to download the app, it's available for free on the Google Play Store and the App Store. 
  • How do I log into the app?
    You may need to log in the first time you open the app using the passcode generated by [your institution]'s site, which you can retrieve by using the "Forgot Passcode?" link on the login page of the app. When prompted, enter the email address associated with your account and tap "Send". You'll receive an email with the subject "Activate AlertTraveler login request". Tap the "CLICK HERE" link and you'll be automatically logged in.
  • Where can I find out more about using the app?
    An FAQ and guide are available in the app from the hamburger menu > Support. You can also learn more here:

AlertTraveler® is provided to be your tool for making decisions and getting help if you need it around the world. Thank you for taking time to stay updated.

[Signature]

 

Study Abroad Sites: Email Template for Group Leaders

Dear [name]:

Keep connected by updating the AlertTraveler® app on your device!

AlertTraveler® is a system provided by [your institution] to help keep you and your travelers safe while traveling by alerting you about incidents and events that affect you. The AlertTraveler® app provides you with intelligence for countries and cities around the world, and is a handy reference right on your phone. You can also locate and communicate with travelers through the app to support safe travel on the go. This update offers an enhanced look and feel to make it even easier to stay connected, no matter where your path takes you.

Here are answers to some common questions about updating:

AlertTraveler® is provided to be your tool for making decisions and getting help for you and your travelers if you need it around the world. Thank you for taking time to stay updated.

[Signature]

 

Travel Registry Sites: Email Template for Travelers

Dear [name]:

Keep connected by updating the AlertTraveler® app on your mobile device!

AlertTraveler® is a system provided by [your institution] to help keep you safe while you're traveling by alerting you about incidents and events that affect you. The AlertTraveler® app provides you with intelligence for countries and cities around the world, and is a handy reference right on your phone. This update offers an enhanced look and feel to make it even easier to stay connected, no matter where your path takes you.

Here are answers to some common questions about updating:

  • How do I update to the new version?
    If your device is configured for automatic updates, you will not need to take any additional action–the updated version will show once it's available. If your device is set to require manual updates for apps, then you will be prompted to download the updated version of the existing app. Or, if you need to download the app, it's available for free on the Google Play Store and the App Store. 
  • How do I log into the app?
    You may need to log in the first time you open the app using the passcode generated by [your institution]'s site, which you can retrieve by using the "Forgot Passcode?" link on the login page of the app. When prompted, enter the email address associated with your account and tap "Send". You'll receive an email with the subject "Activate AlertTraveler login request". Tap the "CLICK HERE" link and you'll be automatically logged in.
  • Where can I find out more about using the app?
    An FAQ and guide are available in the app from the hamburger menu > Support. You can also learn more here:

AlertTraveler® is provided to be your tool for making decisions and getting help if you need it around the world. Thank you for taking time to stay updated.

[Signature]

 

Travel Registry Sites: Email Template for Group Leaders

Dear [name]:

Keep connected by updating the AlertTraveler® app on your device!

AlertTraveler® is a system provided by [your institution] to help keep you and your travelers safe while traveling by alerting you about incidents and events that affect you. The AlertTraveler® app provides you with intelligence for countries and cities around the world, and is a handy reference right on your phone. You can also locate and communicate with travelers through the app to support safe travel on the go. This update offers an enhanced look and feel to make it even easier to stay connected, no matter where your path takes you.

Here are answers to some common questions about updating:

AlertTraveler® is provided to be your tool for making decisions and getting help for you and your travelers if you need it around the world. Thank you for taking time to stay updated.

[Signature]