Terra Dotta Travel Risk 22.0 Release Notes Follow

The Terra Dotta Travel Risk 22.0 Release was installed on client production sites on January 25, 2022. 

New and Updated Functionality

Click on each feature's hyperlinked title below to navigate to the related Knowledgebase article for more details and images. 

Travel Registry

• Canceled Trips
  Track changing plans with the canceled status, set up workflows for "On Trip Cancel", and report on canceled trips and the reason through Analytics.
• Create New User Profiles
  Admins can search the SIS/HR file to create internal user profiles or create a new external profile from the Delegate Center to create trips and proactively set Delegate/Traveler relationships for even your most high-profile travelers without requiring them to log in.
• Access a User's Trips from their Profile
  When viewing a profile, tap the "View Current/Future Trips" button to jump right to a Trip Search filtered to show current and future trips by the traveler.
• "None" Date Filter on Trip Search
  See trips without using a date range, making it faster to search for all trips related to a traveler, location, or other filters.
• Option to Show Inactive and All Profiles
  If you'd like to see travelers who haven't had trips in the last year, you can now adjust filters to show inactive or all travelers on the Profile Search and Delegates pages.
• For Travel Provider Integrations (including Concur):
  • Option for a Placeholder End Date
    Set a default trip length and the system can automatically add a placeholder end date when the travel provider sends information for a one-way flight.
  • Placeholder End Date Flag
    Trips with a placeholder end date are automatically flagged. When making changes to the trip dates, choose whether to keep or remove the flag.
  • Filter for and Create Workflows based on Placeholder End Dates
    Easily find trips with Place Holder End Dates by filtering for trips with this flag in Trip Search. Create workflows for these trips, such as asking travelers to provide more information or notifying admins. 
• Numerous Graphical and Performance Improvements

AlertTraveler®

• Choose Help Request Admins
  Optionally, limit which administrators receive notifications about Help Requests submitted by travelers.
• Impacted Date Column
  See when a traveler was first impacted by an Alert on the AlertTraveler > Impacted Travelers page.
• Account Name Included in Alert Emails
  Alert and check in emails now include the name of the site, promoting your institution and making it easy to identify where the email originated.

Webinar

The Exploring the Travel Risk 20.0 Release webinar was broadcast Tuesday, February 8, 2022, at 1:00 PM Eastern. Follow this link to view the webinar recording: WEBINAR: Exploring the Terra Dotta Travel Risk 22.0 Release

Coming Soon: AlertTraveler® App Update

The refreshed AlertTraveler® app will offer the same features you rely on with a more friendly and updated design. Follow this link for more information on the release targeted for January 31. 

Additional Resources

Share Your Feedback

The updates in the 22.3 Travel Registry release are direct responses to client requests. To help us keep Travel Registry a client-driven product, we ask that you please send us your 22.0 release feedback.

AlertTraveler® and Travel Registry Community Forums

Looking for best practices among other Travel Risk professionals within the Terra Dotta client community? Have a great use case scenario to share to support an idea for a feature improvement? Then join us in the Support Portal’s Community section.

Check out the Travel/Risk forums (Discussion and Product Feedback), as well as the AlertTraveler® sections (Discussion and Product Feedback) to share tips, ideas, and questions. Be sure to click “Follow” in these forums to receive notifications of activity!