This article provides a brief tour of the ISSS Administrative view of the Student Profile header to help ISSS Admins better understand the information and actions available to them.
Overview of the Student Profile Header
The header is the first thing an ISSS Admin will notice when entering a Student Profile. It provides an organized, easy-to-read snapshot of some of the most important student information. It also provides ISSS Admins with quick access to common administrative actions with a simple click of the mouse.
Options
Several icons appear in the upper right hand corner of the Student Profile. These icons provide ISSS Admins easy access to common administrative actions they can take on the student’s profile.
The options available via each icon are described below:
View as Student: allows ISSS Admins to view and experience the Student Portal from the student’s perspective.
Generate Letter: compose a letter to the student or apply an existing letter template.
Email: compose and send an email to the student.
RTI Connect: navigate to student’s SEVIS profile from within ISSS Student.
Verify: validate profile information.
The 3 vertical dots to the right of the Verify icon provide 2 more options: SEVIS Actions and Current I-20.
SEVIS Actions: produces a list of actions ISSS Admin can take on a student profile.
Current I-20: opens a copy of the student’s most recent I-20 in a separate tab.
Default Fields
A number of default fields display automatically in every student header. The default fields are as follows:
- Picture: students can upload a picture via their Student Portal, or ISSS Admins can upload a picture of the student via the Student Profile.
- Name: student’s name displayed in Last Name, First Name order.
- Institutional ID: student’s institutional ID number.
- Visa Type: student’s visa category.
- Educational Level: student’s educational level.
- SEVIS Status: student’s current SEVIS status.
- Stage Status: student’s current Stage status in ISSS Student.
- Program Dates: current program start and end dates.
- SEVIS ID: student’s SEVIS ID number
- Campus Site: name of student’s current campus site.
Custom Fields
ISSS Admins can choose to add up to 3 custom fields to the Student Profile header. Any custom fields added to the student header will appear under the default fields and can be edited directly in the student header. For more information on creating and configuring custom fields in the student header, please refer to our Field Configuration KB article.
Tags
ISSS Admins can also add a limitless number of tags to student headers. Any tags added to a profile will appear as labels directly under the student picture and fields. Tags designated “critical” by ISSS Admins will appear with a dark, colored background, while non-critical tags have a light gray background. Tags can be added and removed from the student header. For more information on creating, configuring, and using tags, please refer to our Tag Configuration KB article.
