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The Knowledgebase

ISSS Student: RTI Downloads

This Knowledgebase Article reviews and discusses how to download lists from RTI-Connect in ISSS Student.

NOTE: The DSO/ARO who initiates the list download is recommended to not do any other actions in RTI-Connect until the list has successfully been downloaded. 

 

Downloading Lists

Navigate to RTI Downloads by going through SEVIS Admin > ISSS Student and then Actions > RTI Downloads. To download Student and Exchange Visitor Lists:

  • Click launch RTI-Connect.
  • Log in to RTI-Connect.
  • Click on the relevant campus link.
  • Click on Student Lists
  • Click on the link of the list you wish to download.
  • SEVIS RTI returns the data for the selected list, and the data displays in RTI-Connect.

  • Click the Download RTI Data button to download the data from SEVIS RTI.  You will have the option to download the displayed records or download the entire list.
  • Data will start downloading from RTI. The data will be saved in a temporary database. After the data has downloaded, a report page with the data will display.

After selecting the list to download, you will be redirected back to the ISSS Student > RTI Downloads page. The list that you are downloading will display in the Current RTI Downloads section just below where you would launch RTI-Connect. 

Currently, the ISSS Admin can download the following lists from RTI-Connect:

- Initial Status Students
- Active Status Students
- Terminated Status Students (past 18 months)
- Competed Status Students (last 18 months)
- Canceled Status Students (past 18 months)
- Students With Requested, Pending or Approved Optional Practical Training (OPT) NOTE: This list will only show discrepancies regarding employment information
- Students with Curricular Practical Training (CPT)
- Students Transferring Out
- View and Manage Correction Requests
- Initial Status Exchange Visitors and Dependents
- Active Status Exchange Visitors and Dependents

 

 

Viewing Downloaded Lists and Alerts

Below the RTI Download Dashboard, the ISSS Admin can access any downloaded lists and alerts from RTI-Connect. From here, select the campus to generate the lists that were downloaded.

All lists and alerts that were downloaded from RTI-Connect will populate in this dashboard with the following information:

  • Process Name
  • Download Date
  • Full/Partial/Alert
  • Sorted By
  • Sort Order
  • Records Downloaded
  • Advisor
  • Failed Records



To view which records failed, click on the failed records count for the supported processes:

 

Clicking the failed records count  will cause the Failed Records modal to appear: 

 

Note: The Failed Records feature currently supports the following processes: 

F-1

    • Initial Status Students
    • Active Status Students
    • Canceled Status Students (past 18 months)
    • Completed Status Students (past 18 months)
    • Terminated Status Students (past 18 months)
    • Students With Requested, Pending, or Approved Optional Practical Training (OPT)

 

J-1

    • Active Status Exchange Visitors and Dependents
    • Inactive Status Exchange Visitors and Dependents
    • Initial Status Exchange Visitors and Dependents
    • Invalid Status Exchange Visitors and Dependents
    • No Show Status Exchange Visitors and Dependents
    • Terminated Status Exchange Visitors and Dependents
    • Transferred (OUT) Status Exchange Visitors and Dependents

 

 

Reviewing the Download List

To view the records that are in the list, click on the process name. This will direct the ISSS Admin to the RTI Student List page with a dashboard of all student records included in the list downloaded via RTI-Connect:

The dashboard displays the following student information:

  • Student Name
  • SEVIS ID
  • Class of Admission
  • Education Level
  • Program Start Date
  • Program End Date
  • Session End Date
  • Review Status
    • Not Yet Reviewed
    • Assigned
    • Reviewed
    • Resolved
    • Require Resolution
  • Review By
  • Review On
  • Verified Against SEVIS

From this dashboard, the ISSS Admin has the option to send an email to the student(s), update Terra Dotta ISSS, or update comparisons from the buttons located in the upper right corner of the page:

Note: Admins can only send emails to students who have been invited to the Terra Dotta ISSS portal. 

The download list can be further filtered with the filter lists in the upper left corner of the page: 
 

The Record Return filter contains the following options:

  • A Match in ISSS
  • Discrepancies
  • Not in ISSS
  • No Email

The following additional available filters can be found in the Filters column:

  • Addresses
  • Current Session End Date/Next Session Start Date
  • Personal Information
  • Program Start/End Date
  • Status

 

 

Reviewing and Updating Discrepancies 

To review the data comparisons between Terra Dotta ISSS and SEVIS, click on the student's name:

 

Clicking the student's name presents the TDS/SEVIS Data Comparison modal:

This modal displays all discrepancies between Terra Dotta ISSS and SEVIS as well as all identical data.

To update in ISSS Terra Dotta with the scraped SEVIS data, select the checkbox of the information to be updated and click the Update ISSS button. 

 

 

Multiple Records Conflict Discrepancies

The Exchange Visitors With Student Employment: Current and Future list offers the Multiple Records Conflict data discrepancy type:

To address this discrepancy, select the checkbox next to the student's entry and then select Update ISSS: 

Selecting Update ISSS presents the admin with the Multiple Records Conflict modal. This modal displays the record available in SEVIS, as well as the current employment record(s) in the student's ISSS Student profile. From this modal, the admin can opt to create a new record for the existing SEVIS record, or select the existing Terra Dotta Student record that should be linked to the SEVIS record:

In this example, the admin has opted to link the Terra Dotta ISSS record with the SEVIS Record, rather than creating a new record in Terra Dotta ISSS. Though the two records appear identical, taking this action updates the Terra Dotta ISSS record with the SEVIS-assigned employer ID. After taking this action, the two records will not conflict in the future.

Note: The SEVIS-assigned employer ID is in the background; the ID is not displayed in Terra Dotta ISSS.

Upon selecting Update, a message confirms the action was successful: 

If any front-facing information was changed in this update, the student's practical training tab will display the updated student employment information. 

 

 

Discrepancies for OPT Reporting

To review the employer information discrepancies of students on OPT, go to the RTI Downloads option and select Students With Requested, Pending, or Approved Optional Practical Training (OPT). This will populate a list of students on OPT with SEVIS employer information that does not match the information in Terra Dotta, you can review the employer and OPT status discrepancies here.

 

To review the personal information discrepancies for students on OPT, go to RTI-Connect option, sign into SEVIS, select the campus you wish to review, then select Student List, there you will see Active Students list (students on OPT are still active and will appear on this list). Once you have the Active Student list up, you can sort by Program End Date.

 

Once you have sorted by program end date, you can download the list (as shown in the download section above) and view your Active Student discrepancies with the oldest program end date first.