Terra Dotta provides payment gateway integrations to accept credit card payments with these supported payment gateway vendors:

• TouchNet (T-Link Upay)
• Authorize.Net
• Cashnet - eMarket (Transact Campus)
• Flywire - Secure Checkout and International Payments
• ConvergePay
• Cryptpay
• CyberSource
• NelNet - Checkout
• Nelnet Commerce Manager 
• PayPal - PayFlowPro

Integrations with other payment gateway providers may be possible as custom projects. Each will be considered on a case by case basis.

Standard Workflow

This section describes the applicant experience while using the payment gateway solution.

Step 1: Material Submission Pay Button

The institution’s Terra Dotta administrator will provide Terra Dotta a list of designated material submissions that are to be set as payable items through the payment gateway.

The material appears on the application as a requirement.

Applicants are presented with a payment button that will direct them to the payment gateway vendor in a new tab. Any instructions provided by the office also appear.

Sample Payment Button

Step 2: Applicant Makes A Transaction

The applicant enters the required financial information on the payment gateway vendor’s site. The exact information needed differs from each vendor, but is typically the name, billing address, credit card number, and security code. Some vendors request an email address so a copy of the receipt can be sent via email. Terra Dotta does not send email receipts to applicants for successful or failed payments.

Step 3: Recording Successful Transaction

Once a transaction is successfully processed, the applicant will be able to print a confirmation receipt. The material submission associated with the successful payment will be marked automatically as "received". The material then appears in the "Completed Requirements" section of the application.

Reporting

Payment information is available to be queried and reported on through Terra Dotta's Analytics solution. More information regarding how to build an Analytics query and report can be found in the Analytics for Terra Dotta Study Abroad article. When using Analytics to review payment information, reference the field data points under the category of "Payment Tracking Information".

Technical Note

Terra Dotta payment gateway integrations are designed to support a one to one integration between a payment gateway vendor account and a Terra Dotta site. If the payment gateway vendor account is being used by other institutional departments outside of a Terra Dotta site, the account may have integration settings which will need to change or another account with the vendor may be needed to integrate with a Terra Dotta site. Please ask the appropriate institutional office (Finance, Bursar, IT) if this is the case and let Terra Dotta know so we can provide additional information about possible limitations.