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The Knowledgebase

Study Abroad: Custom Application Labels

Custom Application Labels, known as also custom labels, allow an admin to assign editable text to an application to quickly communicate information to other admins as well as the applicant. An office might use this feature when there are multiple applications in the same app cycle for an applicant or with faculty and staff who are submitting program proposals. Other uses might include noting a preferred pronoun, home institution, and special attribute of an application (i.e. those created for testing purposes).

 
After a custom label has been added to an application, it is visible to both admins and the applicant.
 
This article discusses the following information related to Custom Application Labels:

 

Settings & Permissions

In order to use custom labels in the Admin Console, no system settings are required. However, to view and access custom labels in the classic interface, the following system setting must first be enabled:
  • Settings > System Features > Features >Application Labels > Custom Application Labels.
After this setting has been enabled and saved, admins will be able to view and access the custom label field from the application admin interface.

Creating & Managing Custom Labels

 Admins can create custom labels in the Admin Console with these steps:

1) Locate the desired application in Application Finder and view the application in full in Application Admin Manager.

2) Click on the "More Application Actions" menu in the top right corner of the page and select the option "Custom Label".

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3) A modal will appear in which you can enter the text that will appear as the custom label.

There is a maximum limit of 100 characters for a label.

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3) Click "Submit" to create the label.

 
After a custom label has been created for an application, the "Custom Label" option will no longer appear in the application's "More Application Actions" menu. If the custom label is deleted from the application, only then will the "Custom Label" option reappear.
 
To modify or delete an existing custom label, click on the custom label directly. This action prompts a modal to appear from which you can make an update or delete the custom label.
 
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Important Notes:
  • An application can only have one custom label at a time.
  • The actions of adding, modifying, and deleting an application label are recorded in an application's activity log.

 

Viewing a Custom Label

Custom labels appear to an admin on an application in two places:

1) In Application Finder in the "Applicant Name" column.

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2) In Application Admin Manager to the right of the applicant's name.

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Custom labels appear to an applicant on the applicant home page only.

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Frequently Asked Questions

1) Do I need to have the "Custom Application Labels" setting enabled in order to use Application Labels in the Admin Console?

No, this system setting does not need to be enabled in order to use Application Labels in the Admin Console. However, the system setting does need to be enabled in order to view and access application labels in classic functionality.

If the system setting is disabled, then an admin will not have access to application labels in classic.

If the system setting is enabled, then an admin will be able to view and modify application labels in classic. Any changes made to the label, whether it is in classic or in the Admin Console, will impact how the label displays in both interfaces. 

2) Is there a reporting option for Application Labels?

No, there currently is not an option available to report on application labels in the Admin Console or Analytics. 

3) I don't want my application labels to appear to applicants. What should I do?

Application labels, when in use, will always appear to both admins and applicants. There is not a setting to change this configuration. Application labels are an optional feature, so offices should discuss the best use of this functionality to meet their respective needs.

4) Can reviewers view the application labels?

No, the application labels only appear to applicants on their home page and admins in Application Finder and Application Admin Manager. There is not a viewable element option to select when configuring Review Roles for use with Reviewers Management.