Travel Registry: Email Notifications – Terra Dotta

Body
The travel confirmation you forwarded has been received, however, you already sent an email for a trip with the exact same dates, so this looks like a duplicated email. If you have any questions please review your trips in the [link to travel registry site] [institution name] travel registry.

DO NOT REPLY TO THIS EMAIL

Trip with Non-Existent User from Forwarded Itinerary

Subject
Trip Received with Errors

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Successful Trip Creation from Forwarded Itinerary

Subject
Your trip was created

Body
The travel confirmation you forwarded has been received and processed successfully.

[Note: If any pending actions are required for the trip, this section will be included.]

Your trip requires the following actions:

- - Complete the required questionnaire(s)
  - Sign all required documents

Please login into your Travel Registry site by clicking HERE, to see your trip.

DO NOT REPLY TO THIS EMAIL

Travel Registration Receipt Email

The Travel Registration Receipt Email allows you to provide travelers with a trip registration receipt email automatically upon a trip being registered for trips that do not require approval as well as automatically upon a trip being approved. For more information on this option, see Travel Registry: Documentation of Trip Registration.

Admin has Added a Delegate for a Traveler

Subject
[Delegate name] has been added as your Travel Registry delegate

Body
An admin from your institution has added [Delegate name] as your travel registry delegate. [Delegate name] will now be able to create, edit and delete trips on your behalf in the [institution name] travel registry.

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You Have Outstanding Items to Complete on a Trip (sent by group leader)

Subject
Reminder from your trip leader

Body
This is a gentle reminder from your group leader, [Group leader firstname lastname], that there are pending actions you must take regarding your trip your trip have pending actions:

Trip details
Trip Name: [Trip name]
Dates: 2018-09-21 to 2018-09-22

Destinations
[Start date] - [End date] - [City], [Country]

Message from your leader: [Text typed by the leader]

Click HERE to complete your actions for this trip.

DO NOT REPLY TO THIS EMAIL

Reminder for Outstanding Items to Complete on a Trip

Subject
Actions Required on your Travel

Body
This is a gentle reminder that there is action required regarding your planned travel:

Trip details
Traveler (you are his delegate): [Name (email address)]
Trip Name: [Trip name]
Description: [Description]
Dates: 2018-09-27 to 2018-10-08

Destinations
[Start date] - [End date] - [City], [Country]

Click HERE to complete your actions for this trip.

DO NOT REPLY TO THIS EMAIL

A Signed Document was Updated (needs to be re-signed)

Subject
Action Required: Updated trip document

Body
You are being notified because the following document: [Document name] has been updated and requires your review. This document is required for the upcoming trip [Trip name].

Please click HERE to login and review the updated travel requirement.

DO NOT REPLY TO THIS EMAIL

New Trip Created by Your Group Leader

Subject
Group Trip Notification - [Trip Name]

Body
[Group leader name], has created the following trip: "[Trip name]" and has added you as a traveler.

To see your trip, click HERE and after login into your account you will see the details of your trip.

DO NOT REPLY TO THIS EMAIL

Your Delegate Created/Edited/Deleted One of Your Trips (based on user settings true on create/delete by default)

Subject
Trip [Trip Name] [created | edited | deleted] by your delegate

Body
Your travel planning delegate, [Delegate Name], has created the following trip: "[Trip name]".

To see your trip, click HERE and after login into your account you will see the details of your trip.

DO NOT REPLY TO THIS EMAIL

Your Trip was Approved/Denied

Subject
Your trip was [APPROVED | DENIED]

Body
The following trip was APPROVED with the observation: "[text entered by the approver]".

Trip details
Trip Name: Trip to New Zealand
Description: Trip automatically created using forwarded email on 2018-05-31 16:58 UTC.
Dates: 2019-01-15 to 2019-01-29

Destinations
[Start date] - [End date] - [City], [Country]

To see your trip click HERE and login to your account.

DO NOT REPLY TO THIS EMAIL

Your Trip was Restored by an Admin

Subject
Your trip was restored: [Trip name]

Body
Your trip has been restored by an administrator.

Trip details
Trip Name: [Trip name]
Dates: 2018-07-01 to 2018-07-02

Destinations
[Start date] - [End date] - [City], [Country]

Note from admin: [Text entered by the admin]

Click HERE to see the restored trip.

DO NOT REPLY TO THIS EMAIL

Trip Canceled by Admin

Subject
[Trip name] canceled by an admin from your institution

Body
An admin from your institution [institution name], has canceled the following trip: "[trip name]".

DO NOT REPLY TO THIS EMAIL

New Password

Subject
Password Reset

Body
Forgot your password? To set a new one click HERE.

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Welcome to Travel Registry (when group leader adds traveler to trip)

Subject
Welcome to Travel Registry!

Body
Welcome to Travel Registry [Traveler firstname lastname].

The leader of a future group trip, [Leader name (email)] has included you as a group member.

Trip details
Trip Name: [Trip name]
Dates: 2018-10-10 to 2018-10-11

Destinations
[Start date] - [End date] - [City], [Country]

Your trip requires the following actions:

- - Fill all required fields
  - Complete the required questionnaire(s)

Click HERE to login with your institution credentials and complete your actions for this trip.

DO NOT REPLY TO THIS EMAIL

Sent to Admins

Unpaired Reservations Reminder

Subject
Unpaired reservation reminder

Body
You are receiving this email to notify you that there are:

- - 1 unpaired reservations received in the last week
  - 7 total unpaired reservations

Click HERE to review the unpaired reservations.

DO NOT REPLY TO THIS EMAIL

Failed Trip(s) on Integration/Import

Subject
Travel Registry alert - Trips creation failure

Body
Your Concur Integration process has run successfully in the last 24 hours, however, there were [Number] trips that were unable to create as expected. Trip(s) that failed to create are:

Trip #1

Traveler: [Traveler name (email address)]
Trip Name: [Trip name]
Dates: [Dates]
Concur Request: [Concur request]
Concur Itinerary Locator: [Concur itinerary locator]
Failed Reason: [Reason for failure]

Please visit the page Travel Admin -> Admin Action -> Failed Imports to review the trips mentioned above. This page will present you with the trips and call out the part of the trip that failed to process. You can then correct the trips and have them created. Consider alerting your travel provider if this happens on a regular basis.

DO NOT REPLY TO THIS EMAIL

Sent to Approvers

Approve a Trip

Subject
Travel Approval Request: [trip name]

Body
You have been requested to provide approval for travel for [User name] ([User email]).

Trip details
Trip Name: [Trip name]
Dates: 2018-06-29 to 2018-06-30

Destinations
[Start date] - [End date] - [City], [Country]

Click HERE to decide on approval for this trip.

DO NOT REPLY TO THIS EMAIL

Reminder of Pending Trips to Approve

Subject
Action Required: Travel Approval

Body
This is a gentle reminder that some travelers are awaiting your approval for their trips:

Trip details
Traveler: [Traveler name (Traveler email address)]
Trip Name: [Trip name]
Dates: 2018-05-30 to 2018-05-31

Destinations
[Start date] - [End date] - [City], [Country]
[Start date] - [End date] - [City], [Country]

Click HERE to decide on approval for this trip.

DO NOT REPLY TO THIS EMAIL

Sent to Delegate

A Traveler (or an Admin) Added You as a Delegate

Subject
You have been added as [Traveler name]'s travel registry delegate

Body
You have been added as travel registry delegate for [Traveler name].

Login to your account at [Site address]. Navigate to the 'Delegate Trips' to view and take action for trips belonging to travelers for whom you are their Delegate.

DO NOT REPLY TO THIS EMAIL

Restored Trip by the Delegate

Subject
Your trip was restored: [Trip name]

Body
Your trip has been restored by an administrator.

Trip details
Trip Name: [Trip name]
Dates: 2018-07-01 to 2018-07-02

Destinations
[Start date] - [End date] - [City], [Country]

Note from admin: [Text entered by the admin]

Click HERE to see the restored trip.

DO NOT REPLY TO THIS EMAIL

Sent to Individuals with No System Role

Notified for a New Trip Created/Updated Based on Workflows

Subject
Trip notification

Body
You are being notified that a new trip for [Traveler name] has been created. This is an informational email and no action is required on your part.

Trip details
Trip Name: [Trip name]
Dates: 2018-08-01 to 2018-08-02

Destinations
[Start date] - [End date] - [City], [Country]

DO NOT REPLY TO THIS EMAIL

Notified for Impacted Travelers Based on Workflows

Subject
[Alert headline]

Body
Please be aware that the following alert may be currently affecting 1 of your travelers [with a total of 4 for your institution].

Headline: UK - Fire July 10 - London
Severity: Low
Travelers affected: 1

Start date: 2017-07-10 00:00:00 UTC
End date: 2017-07-10 23:59:59 UTC

Categories: Travel Transport, Unnatural Hazard
Affected area: Camden Lock Market, northern London

Affected range: 51.5413, -0.145826 with a Radius of 0.2km;

Details:
Firefighters continue to battle a fire that broke out at a building at Camden Lock Market in northern London just before midnight July 10. The blaze has burned portions of the first, second, and third floors. Author [...]

Advice:
Stay away from Camden Lock Market until the fire is extinguished. Plan for localized traffic disruptions, possibly into the morning of July 10. If operating nearby, consider remaining indoors if smoke [...]

Sent to Travelers (Trips Created Through Integrations)

No More Tracking Email - Welcome Home

Subject
Welcome home

Body
[Name of the traveler] welcome home from your trip.

Now that your trip is over, AlertTraveler will no longer report your location to [Account name]. If you would like to continue receiving alerts between now and your next trip, you may do so by subscribing to the locations of your choosing in the subscriptions page of the AlertTraveler mobile app.

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Future Trip, Active App Email

Subject
Activate AlertTraveler before your trip begins

Body
Download and activate the AlertTraveler app for more control over the alerts you receive, quick links to emergency services, travel guides for the world, and more!

Step 1: From your mobile device, CLICK HERE to download the AlertTraveler app.
Step 2: Return to this email and CLICK HERE to automatically activate the app and login.

DO NOT REPLY TO THIS EMAIL

Your Delegate Edited/Deleted One of Your Trips

Subject
Trip [Trip name] [edited | deleted] by your delegate.

Body
Your delegate travel user, [Delegate name], has [edited | deleted] the following trip: "[Trip name]".

To see your trip, click HERE and after login into your account you will see the details of your trip.

DO NOT REPLY TO THIS EMAIL

Workflow Notifications to Travelers and Delegates

Subject
Trip notification

Body
You are being notified that your trip has been created.

Trip details
Trip Name: [Trip name]
Description: [Trip description]
Reasons: [Reason for travel]
Dates: [Start date] to [End date]

Destinations
[Start date] - [End date] - [City], [Country]

To see your trip click HERE and login to your account.

DO NOT REPLY TO THIS EMAIL

Trip Receipt (based on workflows)

Subject
Travel Receipt for [Trip name]

Body
[Text based on the receipt setting]

Trip details

Traveler full name: [Traveler name]

Trip Name: [Trip name]

Trip ID: [Trip ID]

Approval Status: [Trip approval status]

Dates: [Start date] to [End date]

Destinations
[Start date] - [End date] - [City], [Country]

[If there are requirements completed, completed requirements section]

[If there are requirements not completed, outstanding requirements section]

To see more details of your trip click HERE and login to your account.

DO NOT REPLY TO THIS EMAIL

The Knowledgebase

Sent to Travelers

Sent to Admins

Sent to Approvers

Sent to Delegate

Sent to Individuals with No System Role

Sent to Travelers (Trips Created Through Integrations)

Workflow Notifications to Travelers and Delegates