Overview
The Email Contacts tab, located within Configuration > Site Settings>Email Contacts allows ISSS Student and ISSS Scholar admins to configure multiple email addresses to be used as the "from" address in email modals throughout the system. This functionality provides students and scholars with better context when replying to emails originating from Terra Dotta software.
Configuring "From" Addresses
"From" addresses must be set up separately in both ISSS Student and ISSS Scholar.
Note: Previous to the introduction of this feature, email could be sent only from the currently logged-in user or from Contact 1 or Contact 2 email addresses as configured in the classic ‘Account Information’ settings view. With the rollout of this feature, the Contact 1 and Contact 2 addresses have been copied into “Email Contacts” for both ISSS Student and ISSS Scholar.
In ISSS Student
To configure From addresses in ISSS Student, admins with SEVIS Officer permissions should navigate to Configuration → Site Settings → Additional Settings → Email Contacts.
To add a From address, click the “+” button in the lower right corner. This adds a row to the grid where you can enter the From Name and From Email address as desired. Click the “Save” icon when done. Addresses in this list can be reordered by dragging and dropping a row.
After adding, editing, or reordering addresses, the admin should click “Synchronize and Apply changes” before leaving the screen.
In ISSS Scholar
To configure From addresses for ISSS Scholar, admins with SEVIS Officer permissions should navigate to Configuration → Site Settings → Additional Settings → Email Contacts.
To add a From address, click the “+” button in the lower right corner. This adds a row to the grid where you can enter the From Name and From Email address as desired. Click the “Save” icon when done. Addresses in this list can be reordered by dragging and dropping a row.
After adding, editing, or reordering addresses, the admin should click “Synchronize and Apply changes” before leaving the screen.